1. Are you a manufactor or trade company?
We are the manufactor with 13 years’ history.
2. What is your fiber brand ?
Our fiber brand include : YOFC, Corning, FiberHome, J-fiber
3. What is your main product ?
Our main product is Fiber Optic Connector, Fiber Optic Adaptor, Fiber Optic Attenuator, Fiber Optic Patch Cord and Fiber Terminal Box, except that, we have very good prices for part of fiber tools!
4. Can we get free samples?
Yes, free samples can be offered for your test if the total value is below 30usd, you only need to pay the freight cost! Special samples need to discuss according to stock!
5. How can we place order?
After we made agreement on the product‘ parameters, we will make proforma invoice for your confirmation.when we got your advance payment (deposit) we will arrange the production and delivery.If you have your own ship forwarder, we will use your ship forwarder to delivery goods. if you don‘t have ship forwarder, we can ship them by our agent shipping company which can offer very competitve freight cost!
6. What is the quality for your product?
All of our product are with high quality, we promise 100% recall policy if they are unqualified, we can write it into our contract!
7. What about payment terms?
We accept T/T in advance, Western Union, Paypal, of course, we also can offer special credit for long-term cooperation clients!
8. How do you arrange the shipping?
Solution A: HOLIGHT take care of everything. Clients only need to collect cargo in local or wait cargo delivery to their office. There are two types of shipping methods available, by sea and by air (Express courier - FedEx/ DHL/UPS/TNT/EMS, we can ship them according to your express account or ship them by our agent company, the delivery time is about four days). Solution B: Clients assign a Shenzhen logistic company to do the shipping, HOLIGHT follow the company‘s instructions and finish the shipping.
9. How can you guarantee the delivery time?
1. To avoid the delay, we have built a complete and professional procedure system from production to the deliver and have rich experience.
2. We can regulate the penalty clause in the contract for the late delay.
10. What’s your MOQ?
Usually we do not have MOQ demand, except the speical product which we do not have any stock!
11. What’s your lead time?
Normally, our lead time is about 3-5 working days after receiving deposit, it depends on how many quantity and which product you order!
12. What’s your best price?
Based on the quality of our products and the quantity of your estimated. We would quote the great best matching price all the time.
13. Can I print our own logo on the product?
Yes, Please send your logo to us.
14. Can you provide OEM/ODM service?
Yes, we can. Please tell us the details of your requirements
15. What is your quality control ?
1. Source Guarantee. We have our own long-term cooperationraw material suppliers. All the products are ROHS certificated and satisfy exporting quality level demand.
2. Quality Test. It runs through the whole process from the raw material to finished product, such as package, surface, physical test, optical test. They are 100% tested.
3. Optical Test. Our products are strictly tested in accordance with IEC and ITU standard.
4. We have 30% spot test by Quality Assurance Department after the products finished.
16. Why choose HOLIGHT to cooperate?
1. We have first-class production line and strict quality management system.
2. We have professional procedure system and big production capacity to guarantee fast delivery and on time shipment.
3. We can provide the most competitive price to meet your budget.
4. We also design and innovate the new products based on our rich experience .
5. We have professional team to provide comprehensive one-stop service for you.
We are committed to achieve customer satisfaction by:
Striving for 100% defect free product;
Ensuring on time delivery;
Try our best to satisty the requirements and expectations of our customers;
Knowing our responsibilities;
One year free warranty.
